At KBEAR Official Store, we understand the importance of your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website https://kbear-official.store/, make a purchase, or interact with our services. By using our website and services, you consent to the practices described in this policy.

Information We Collect

Information You Provide to Us

  • Personal Information: When you create an account on our website, place an order, subscribe to our newsletter, or contact our customer service, we may collect personal information such as your name, email address, shipping address, phone number, and payment information. This information is necessary to process your orders, communicate with you, and provide you with the best possible customer service.
  • Product – Related Information: We may also collect information about the products you view, purchase, or add to your wishlist. This helps us understand your preferences and recommend relevant products to you in the future.

Information Collected Automatically

  • Log Data: When you visit our website, we automatically collect log data, which includes information such as your browser type, device type, IP address, the pages you visit, the time and date of your visit, and the referring website. This data helps us analyze website traffic, improve our website performance, and enhance your user experience.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device. They help us remember your preferences, improve the functionality of our website, and provide you with personalized content and advertising. You can manage your cookie settings in your browser preferences, but please note that disabling cookies may affect your ability to use certain features of our website.

How We Use Your Information

  • Order Processing and Fulfillment: We use your personal information to process and fulfill your orders, including verifying your payment information, shipping your products, and providing you with order updates.
  • Communication: We may use your email address and phone number to send you important information about your orders, such as order confirmations, shipping notifications, and order status updates. We may also send you promotional emails, newsletters, and marketing materials if you have consented to receive them. You can unsubscribe from these emails at any time by clicking the unsubscribe link in the email.
  • Customer Service: We use your personal information to respond to your inquiries, resolve issues, and provide you with support and assistance.
  • Website Improvement and Analytics: We use the log data and information collected through cookies and similar technologies to analyze website traffic, understand user behavior, and improve the performance and functionality of our website. This helps us provide you with a better user experience and make our website more relevant and useful to you.
  • Personalization and Recommendations: We use the information we collect about your product preferences and browsing behavior to personalize your shopping experience and recommend relevant products to you. This includes showing you personalized product recommendations on our website, in our emails, and in other marketing materials.
  • Fraud Prevention and Security: We use your personal information to detect and prevent fraud, protect the security of our website and services, and ensure compliance with applicable laws and regulations.

Information Sharing and Disclosure

  • Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing your orders, and providing you with services. These service providers are contractually obligated to protect your personal information and use it only for the purposes for which it was shared.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transfer, we may transfer your personal information to the new owner or successor of our business. We will notify you via email or a prominent notice on our website of any such change in ownership or control and the choices you may have regarding your personal information.
  • Legal Requirements: We may disclose your personal information if we are required to do so by law, such as in response to a subpoena, court order, or other legal process, or if we believe that disclosure is necessary to protect our rights, property, or the safety of others.

Your Rights and Choices

  • Access and Update Your Information: You can access and update your personal information by logging into your account on our website or by contacting our customer service team at [email protected].
  • Unsubscribe from Marketing Emails: You can unsubscribe from our promotional emails, newsletters, and marketing materials at any time by clicking the unsubscribe link in the email or by contacting our customer service team.
  • Manage Your Cookie Settings: You can manage your cookie settings in your browser preferences. Please note that disabling cookies may affect your ability to use certain features of our website.
  • Opt – Out of Data Sharing: You may have the right to opt out of certain types of data sharing. To exercise this right, please contact our customer service team at [email protected].

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will delete such information from our records as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your privacy.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].