Acceptance of Terms

By using the KBEAR Official Store website (https://kbear-official.store/) and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to update these terms at any time, and the revised version will be posted on our website. Your continued use of our site after any changes constitutes your acceptance of the updated terms.

Product Information

  • All product descriptions, specifications, images, and prices are provided for informational purposes. While we strive to ensure accuracy, errors may occur, and we reserve the right to correct any inaccuracies without prior notice.
  • Product availability is subject to change. In the event of out-of-stock items, we will notify you and offer a refund or alternative product.

Order Placement & Confirmation

  • Placing an order constitutes an offer to purchase our products. We reserve the right to accept or reject orders at our discretion, including orders with pricing or description errors.
  • An order confirmation email will be sent to you upon acceptance, detailing the products, price, and shipping information. Check this email carefully and contact us immediately if there are any discrepancies.

Pricing & Payment

  • All prices are displayed in USD and do not include applicable taxes, duties, or shipping fees unless otherwise stated.
  • You agree to provide accurate payment information and authorize us to charge the specified payment method for the total order amount. Payment processing is subject to approval by your financial institution.
  • We may offer promotional discounts, which are valid for specific periods and cannot be combined unless stated.

Shipping & Delivery

  • For detailed information on shipping methods, costs, and delivery times, please refer to our Shipping Policy.
  • We are not responsible for delays caused by customs, weather, or other uncontrollable factors. Import duties, taxes, and fees are the buyer’s responsibility.

Returns & Refunds

  • Our return and refund policies are outlined in detail in our Refund & Returns Policy. Please review this policy for eligibility criteria, procedures, and timelines.
  • Returns must be initiated within 7 days of delivery, and products must be in original condition with all packaging and accessories.

Warranty

  • Products are covered by our Warranty Policy, which addresses manufacturing defects. The warranty period varies by product type; refer to the warranty policy for specifics.
  • Warranty claims must be submitted through our customer service team, and we reserve the right to repair or replace defective items at our discretion.

Intellectual Property

  • All content on the KBEAR Official Store website, including logos, product designs, text, images, and graphics, is the intellectual property of KBEAR Official Store or its licensors and is protected by international copyright laws.
  • You may not use, reproduce, distribute, or modify our intellectual property without prior written permission.

Privacy & Data Protection

  • Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of data as described in that policy.

Limitation of Liability

  • KBEAR Official Store shall not be liable for any indirect, consequential, or incidental damages arising from the use of our products or website, including but not limited to lost profits or data.
  • Our maximum liability for any claim related to our products or services shall not exceed the amount paid for the specific product in question.

Governing Law & Jurisdiction

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of the People’s Republic of China, excluding its conflict of law provisions.
  • Any disputes arising from or related to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Shenzhen, China.

Force Majeure

  • We shall not be liable for any failure to perform our obligations under these terms due to events beyond our control, such as natural disasters, strikes, pandemics, or government actions.

Age Restriction

  • You represent that you are at least 18 years of age or the legal age of majority in your jurisdiction to enter into binding contracts.

Severability

  • If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent possible.

Contact Us

  • For questions about these terms, please contact us at [email protected]. Our customer service team will respond within 24 business days.